Terms & Conditions
Terms & Conditions
We are Happy Compass Travel and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", and "our" refer to Happy Compass Travel and the term "you" refers to the individual who signs this agreement.
Happy Compass Travel is a full-service agency, meaning we do not provide contacts, our time, suggestions, advice, or resources in order for you to book your own travel.
Happy Compass Travel provides the following services:
Consulting/Planning, Supplier Research, Securing All Reservations, Processing Your Payments, Booking Tours, Confirming final arrangements and providing 24/7 support while you are in travel.
Happy Compass Travel is here to do everything within our control to ensure that you have a top-notch experience, therefore we want to be able to focus our attention on travelers who wish to receive a high level of attention
Happy Compass Travel agrees to provide services as follows:
Initial Consultation: We have an extensive consultation process that is designed to learn more about your travel needs, vacation style, travel history, budget, activity interests, culinary preferences, mobility & health needs, etc. We use the information we gather to create custom-designed itineraries that are perfectly matched to your needs, desires and budget.
Planning: We research a variety of flights, hotels, rail operators, tours, cruises, excursions, restaurants, etc. and provide consultation to you and your traveling companions during the planning stage. All inquiries are answered in a timely manner.
Booking: We will utilize suppliers that are highly regarded and offer impeccable service and value. We will facilitate the booking of various travel components including airfare, hotel, rail tickets, resort, cruise, ground transportation, excursions, restaurant reservations, event tickets, etc. We will also manage travel details such as deposits, payments, invoicing and room allocation.
Pre-Departure: We will provide a detailed final itinerary and all travel documents will be released no later than 10 days prior to departure provided that the trip has been paid in full.
Post-Return: We will follow up with you to gain insight on your experience with our agency and our suppliers. We hope that you would be willing to share a few pictures from your trip and a review that can be used on our website and social media pages.
Client Responsibilities:
Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility.
Valid passports are absolutely required for all international destinations and the expiration date should be at least 6 months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. Visit the State Department site for passport support.
When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records.
Additionally, a visa and vaccinations may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration official(s). Should a visa not be issued, Happy Compass Travel is not responsible for lost payments made toward the contemplated trip.
If traveling to or through Canada, travelers with a Driving While Intoxicated (DWI) or other conviction record, you should always check whether current rules exclude admission. Happy Compass Travel feels it is an invasion of privacy to make such an inquiry of you. The final decision of entry rests with the immigration or border services officer. For more information see Canada’s government site and the Canadian Immigration facts.
Visit the USA State Department Website on a regular basis for information regarding the incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States. Required or advised inoculations you decide to obtain upon the advice of your personal physician may need to be administered in a series of doses months ahead of your planned departure and such time element should be taken into account by you when making deposits and/or non-refundable final payments. Visit the websites of the USA Centers for Disease Control and the International Society of Travel Medicine.
Terms and Conditions, Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made. Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee.
Happy Compass Travel will make every effort to honor the price as originally quoted, however, under certain circumstances, additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.
Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government-imposed fee or tax.
Passport copies are required to confirm international air reservations. Correct legal names that match identification to be used for travel must be provided by the client to Happy Compass Travel. Name changes are not permitted on airline tickets. Clients are responsible for providing accurate information to Happy Compass Travel. Happy Compass Travel is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets.
Once purchased, US air transaction prices will not increase, except for potential charges resulting from government-imposed taxes or fees. I consent to pay for such charges and authorize Happy Compass Travel to charge my credit card for such additional amounts.
Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets. If for any reason my credit card charges are later declined, reversed, or Happy Compass Travel is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and Happy Compass Travel shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection. Additionally, if a supplier were to charge for any overnight shipping fees for travel documents shipped directly to the client, those charges would be the responsibility of the client.
Happy Compass Travel offers retail travel services to customers, which are provided by separate and independent vendors of travel services. Happy Compass Travel does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that Happy Compass Travel acts only as agent for the client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the clients’ benefit, and on the express condition that Happy Compass Travel shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith.